A Kickstarter survey will be sent out later this month for all these hunting for refunds for their acquire of Shenmue three. The surveys will be valid for two weeks, and could take anyplace from 4 weeks to 3 months to method.
Lots of players have been unhappy when Shenmue three was announced as an Epic Games Retailer exclusive at E3 back in June, against the expectations of these who had pledged to its Kickstarter. The dissent was so vocal that not only was a claim of “no refunds” rolled back, but in July, Epic decided to foot the bill on all refunds itself.
A Kickstarter update detailing how 1 can go about having their revenue back has now been posted, revealing a brief window of availability and potentially a incredibly extended wait just before the money will be back in your account. The survey period is “planned to be up to two weeks long”, and it could take anyplace from “20 organization days to 3 months from the time the refund request is created till the refund transaction is completed.” What’s much more, according to the update, refund requests will only be honored via this questionnaire, and only for the allotted two weeks.
The survey will also cover altering the area of the PS4 version, and other Kickstarter rewards-connected alterations, if you need to have them. These will also close immediately after the two-week period, even though you will nonetheless be capable to transform your address suitable up to launch.
Epic exclusivity continues to be a controversial subject amongst the wider Computer gaming neighborhood, and this announcement most likely will not do any one involved any favours. A turnaround on refunds of up to 3 months surely sounds excessive – some commenters on Reddit have even theorised that it is a calculated tactic on the portion of developers Ys Net to dissuade persons from going via with it.
Regardless, if you would like to avail, retain an eye on your inbox about mid-September for much more data. Shenmue three will release November 19.